Here is a list of useful links to other organisations who can help those interested in retirement housing.

We provide information and advice on line and by phone to help older people make informed choices about meeting housing and care needs. Our website includes a nationwide database of accommodation for older people – sheltered housing for sale or rent, residential care homes, nursing homes and close care schemes. Staff give guidance, advice and detailed information to help callers choose and fund the accommodation most suited to their needs.

Contact details:

3rd. Floor
89 Albert Embankment
London, SE1 7TP

Tel: 020 7820 1243


The Association of Retirement Housing Managers (ARHM), represents 55 organisations which manage over 100,000 retirement properties.

The Association is committed to high standards and ethics in the management of private retirement and sheltered housing.

Our Private Retirement Housing Code of Practice sets out the statutory obligations that everyone managing leasehold properties must follow and forms a benchmark for Leasehold Valuation Tribunals in the exercise of their role in relation to the management of retirement leasehold properties. The Code can be downloaded from our website.

Contact details:

Southbank House
Black Prince Road
London, SE1 7SJ

Tel: 020 7463 0660

Fax: 020 7463 0661


The Housing Learning and Improvement Network (LIN), is the leading ‘knowledge hub’ for a growing network of housing, health and social care professionals in England involved in planning, commissioning, designing, funding, building and managing housing with care for older people.

Our aim is to:

  • raise the profile about the housing and care needs and aspirations of older people
  • act as a champion for housing with care organisations and, in particular, promoting innovations in Extra Care Housing
  • offer unrivalled access to tools that support the way you improve existing housing and related care and support services for older people or deliver new ones
  • help you to respond to, inform and influence policy and practice developments and what older people say about service quality
  • provide you with an opportunity for effective learning through our national and regional networking activities, and
  • enable you to benefit from the latest research, thinking and ideas from the field to help raise standards

Members enjoy access to:

  • Publications, research and analysis: latest research by trade and professional bodies and academic institutions that improves the evidence base for specialist housing and materials commissioned by the Housing LIN specifically to support action learning
  • Information centre: key facts and figures on housing, health and social care
  • Key learning resources: everything you need to know on funding, planning, designing and delivering housing for older people; integrating housing, health and care; innovations in housing and dementia
  • Online directories: detailed information on all the DH funded Extra Care Housing and the new Care and Support Housing Fund
  • Discussion boards and Regional networking

Contact Details:



The Leaseholder Association is a not-for-profit organisation formed to support prospective buyers and owners of leasehold flats. We provide balanced, measured and reliable information and education on leasehold ownership and management, giving leaseholders the essential knowledge needed to make the most out of their retirement homes; avoiding misunderstandings after purchase and reducing complaints and disputes.

Our Mission

We believe in making leasehold work. Contrary to the much negative publicity regarding the leasehold retirement sector, our mission is to promote a more balanced view, emphasising the many advantages of leasehold ownership of retirement housing.


We encourage leaseholders and property managers to work together to improve communications, raise management standards and maintain good relationships.

The Membership Package

We provide a unique and affordable membership package that is not available anywhere else on the market:

  • Education – Easy to understand information on all leasehold topics
  • On-going support – An individually tailored advice service with online tracking system to follow progress of enquiries.
  • Conciliation – Expert help to resolve issues if things go wrong
  • An Independent Conflict Resolution Service – A speedy and inexpensive alternative to the current options of Management Complaint Procedures and First-Tier Tribunals.

Partnership Working

If you are interested in providing LA Membership as part of your sales package or would simply like more information about our services please contact us.

Contact Details


Telephone: 01892 704170


The Associated Retirement Community Operators (ARCO) represents providers of retirement communities in the UK. Retirement communities may also be referred to as retirement villages; extra care housing; housing with care; assisted living or close care.

ARCO’s objectives are to:

  • Promote confidence in the sector, ensuring that all members are providing a high quality service to their residents.
  • Raise awareness of the retirement community model amongst older people and stakeholders.
  • Increase the volume and quality of expertise within the sector and share this with members.

Contact Details

ARCO’s office: Associated Retirement Community Operators,

The Heals Building,

Suites A&B,

3rd Floor,

22-24 Torrington Place,

London, WC1E 7HJ


Telephone: 020 36971204